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Privacy Policy | Testochecker®

Updated-25/08/2021

User Data Encryption by Let’s Encrypt


What information does TestoChecker collect & store:

While you visit our site, we’ll track:

  • Products you’ve viewed: we use this to show you products you’ve recently viewed.
  • Shipping address. Should you purchase a test kit (only).
  • We also use cookies to keep track of cart contents but only while you’re browsing our website.

As we do not, and have never used web traffic user data, we have no official Cookie Policy at TestoChecker®. In the event that was to change, we are obligated to notify every individual impacted with details of that change and why it was changed.

anonymize IP addresses

Your IP address is anonymized (cloaked) by default when visiting this website.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Account erasure requests testochecker

Store user privacy settings: ‘Account erasure requests’ is enabled at this website.

What rights you have over your data?


If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

Website contact form confidential data management


When a purchase is made on this website, information entered by the buyer is stored, and also sent to the Administration Team via WordPress ‘Contact Form 7’ (software plugin). Contact Form 7 is a standard plugin used by millions of websites and includes in-built security attributes designed to protect the information being transmitted. As of May 2021, we have encountered zero system failure or compromise of the integrity of the Contact Form 7 application.

How long does TestoChecker retain your data?


TestoChecker® retains various information collected for different purposes. The ‘life-span” varies depending on type:

  • Website contact form entries for 2 months.
  • Search engine analytics records for 1 year.
  • Customer purchase records for 10 years. (Unless requested otherwise)

For users that select to register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (they cannot change their username).

What rights you have over your data


You have the right to request all data, and also delete all data related to this website.

User contributed contact information related enquiries


Concerns or questions about personal information and data storage can be lodged via the Contact Box on this website or by using the TestoChecker® Support email. TestoChecker® mailing address can be found by scrolling down this page.

How we protect your data?


The TestoChecker® Privacy Impact Assessment highlighted a need for the implementation of next generation data encryption of all recorded client, user personal data. This action not only applies to data gathered in future, but was retroactively applied to our database.

User Data Encryption by Let’s Encrypt

– view the TestoChecker Lets Encrypt certificate

What data breach procedures do we have in place?


In accordance with HIPAA the Health Insurance Portability and Accountability Act, 1996, privacy and release restrictions TestoChecker® is obligated to self report data breaches, either potential or real. Including internal reporting systems, contact mechanisms or other.

Industry regulatory disclosure requirements


TestoChecker Hormone Test Kits complies with HIPAA (The Health Insurance Portability and Accountability Act, 1996) privacy and release restrictions. Only relevant information is requested with your order. All information collected and stored is for the sole purpose of delivering our service. None of your information will be shared with a third party without your express written permission.

What we share with others


We share information with the laboratory doing the analysis which will use this information to create a user profile, and to provide corresponding comparison charts and graphs in the test results which will correspond with both ‘Age’ and ‘Gender’.

The law requires TestoChecker® to notify you in the unlikely event TestoChecker® plans to share your information with any additional third party.

Related Policies


We collect information about you during the checkout process on our website store. Only relevant information is requested with your order. All information collected and stored is for the sole purpose of delivering our service. None of your information will be shared with a third party without your express written authorization.

Who on our team has access?


As of May, 2021, a total of 3 members of the TestoChecker® team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

The three team members have access to this information to help fulfil orders, process refunds and support you.

Payments


We accept payments through a PayPal™ Payment Gateway API. When processing payments, some of your data will be passed to PayPal™, including information required to process or support the payment, such as the purchase total and billing information.

Blog comment privacy


TestoChecker’s website Blog does not have comment functionality enabled so we won’t be highlighting our responsibility with regard to comments.

Cookies


Registered website user – If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When/If you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites


The only third party embedded content on this website is the Collection Centre Locator [google maps widget] page. As this page is being decommissioned we will no longer be hosting any 3rd party content & this policy entry has been removed.

Do we share your data?


Your Data is not shared. We have no plans to change that. If this was to change, TestoChecker® is obligated by HIPA rules to notify you.

How long we retain your data?


If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that select to register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (changing username is not permitted).

TestoChecker Product Return Policy

Who we are -

Name – TestoChecker Hormone Test Kits®
Australian Business Registration Number – 157825253
Founded 2016

Contact information -

802 Pacific Highway,
Suite 1A, Level 2,
Gordon, NSW, 2072, Australia.
Ph: 0293371226

Subsidiary of Viamed Australia Pty Ltd Founded 2012/Australia