On this page we discuss the following topics;
- Website User Privacy
- Website User Data Storage
- Website User Data Disposal
What information does TestoChecker® collect & store?
While you visit our site, we’ll track:
- Products you’ve viewed: we use this to show you products you’ve recently viewed.
- Shipping address. Should you purchase a test kit (only).
Visitor IP address is anonymized on this Website
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account,
..we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
TestoChecker® will store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
How does TestoChecker® protect Your data?
The TestoChecker® Privacy Impact Assessment highlighted a need for the implementation of next generation data encryption of all recorded client, user personal data. This action not only applies to data gathered in future, but was retroactively applied to our database.
User Data Encryption by Geo Trust™
– View TestoChecker’s GeoTrust EV Certificate.
HTTPS is Enabled on This Website
HTTPS internet connections protect us against eavesdroppers. To learn more about HTTPS privacy protection, or to verify a websites connection protocols, use Google’s Transparency Report.
Account erasure and personal data deletion
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. Users of our service can also request that we erase any personal data we hold about them by lodging a Personal Data Deletion Request.
How long does TestoChecker® retain Your Data?
TestoChecker® retains various information collected for different purposes. The ‘retention-span” varies depending on type:
- Website contact form entries for 2 months.
- Search engine analytics records for 1 year.
- Customer purchase records for 10 years. (Unless requested otherwise)
For users that select to register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (they cannot change their username).
What we share with others
We share information with the laboratory doing the analysis which will use this information to create a user profile. The information is required, and is used by the laboratory to incorporate corresponding comparison charts and graphs [‘age’ and ‘gender’] into the test results. There are no other instances of perosnal details (data) of our clients being shared unless specifically requested in writing by the Client themselves, to GP or other. [corrected 04.01.2022]
What data breach procedures do we have in place?
In accordance with HIPAA the Health Insurance Portability and Accountability Act, 1996, privacy and release restrictions TestoChecker® is obligated to self report data breaches, either potential or real. Including internal reporting systems, contact mechanisms or other.
HIPAA Included Functionality
TestoChecker uses Google Workspace developed by Google LLC™ for;
- Secure data storage (minimized)
In addition to this, a Google API is called when clients want to check their T-Levels using the testosterone tracking, Tracker_T™ App.
These functionality applications and the content they contain is protected by Google’s highly advanced and ever evolving data security software, also know as a ‘firewall’.
“As of July 21, 2020, The following functionality is [considered] ‘Included Functionality‘ under the applicable HIPAA Business Associate Addendum: Gmail, Calendar, Drive (including Docs, Sheets, Slides, and Forms), Apps Script, Keep, Sites, Jamboard, Hangouts (chat messaging feature only), Google Chat, Google Meet, Google Voice (managed users only), Google Cloud Search, Cloud Identity Management, Google Groups, Google Tasks and Vault (if applicable).”
Google LLC™ do not store payment information or associated payment details on behalf of TestoChecker® Hormone Test Kits.
Industry regulatory disclosure requirements
TestoChecker® Hormone Test Kits complies with HIPAA (The Health Insurance Portability and Accountability Act, 1996) privacy and release restrictions. Only relevant information is requested with your order. All information collected, encrypted and stored is for the sole purpose of delivering our service. None of your information will be shared with a third party without your express written permission.
The law requires TestoChecker® to notify you in the unlikely event TestoChecker® plans to share your information with any additional third party.
We collect information about you during the checkout process on our website store. Only relevant information is requested with your order. All information collected and stored is for the sole purpose of delivering our service. None of your information will be shared with a third party without your express written authorization.
Who on our Team has access to restricted private data?
As of May, 2021, a total of 3 members of the TestoChecker® team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
The three team members have access to this information to help fulfil orders, process refunds and support you.
Privacy in relation to Payments
We accept payments through a PayPal™ Payment Gateway API. When processing payments, some of your data will be passed to PayPal™, including information required to process or support the payment, such as the purchase total and billing information.
Blog comment Privacy
TestoChecker® website Blog does not have comment functionality enabled so we won’t be highlighting our responsibility with regard to comments.
Registered website user – If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When/If you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
The only third party embedded content on this website is the Collection Centre Locator [google maps widget] page. As this page is being decommissioned we will no longer be hosting any 3rd party content & this policy entry has been removed.
User contributed contact information related enquiries
Concerns or questions about personal information and data storage can be lodged via the Contact Box on this website or by using the TestoChecker® Support email. TestoChecker® mailing address can be found by scrolling down this page.
Website contact form confidential data management
When a purchase is made on this website, information entered by the buyer is stored, and also sent to the Administration Team via WordPress ‘Contact Form 7’ (software plugin). Contact Form 7 is a standard plugin used by millions of websites and includes in-built security attributes designed to protect the information being transmitted. As of May 2021, we have encountered zero system failure or compromise of the integrity of the Contact Form 7 application.
- Avoid scams by buying locally or paying with PayPal.
- Never pay with Western Union, MoneyGram or other anonymous payment services.
- Don’t buy or sell outside of your country if it can be avoided.
- Don’t accept cashier cheques from outside your country.
For more reading on this topic see Why Privacy is Important to TestoChecker®.
Trading name – TestoChecker Hormone Test Kits®
Australian Business Registration Number – 157825253
Viamed Australia Pty Ltd
Contact information –
L 13 465 Victoria Ave, Chatswood, NSW, 2067, Australia.