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Privacy Policy | Testochecker®

Updated-17/05/2021

What information does TestoChecker collect & store:

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.
As we do not, and have never, utilized the information referenced, we have no official Cookie Policy at TestoChecker®. In the event that was to change, we are obligated to notify every individual impacted with details of that change and why it was changed.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Website contact form confidential data management


When a purchase is made on this website, information entered by the buyer is stored, and also sent to the Administration Team via WordPress ‘Contact Form 7’ (software plugin). Contact Form 7 is a standard plugin used by millions of websites and includes in-built security attributes designed to protect the information being transmitted. As of May 2021, we have encountered zero system failure or compromise of the integrity of the Contact Form 7 application.

How long does TestoChecker® retain your data


TestoChecker® retains various information collected for different purposes. The ‘life-span” varies depending on type:

  • Website contact form entries for 2 months.
  • Search engine analytics records for 1 year.
  • Customer purchase records for 10 years. (Unless requested otherwise)

For users that select to register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (they cannot change their username).

What rights you have over your data


You have the right to request all data, and also delete all data related to this website.

User contributed contact information related enquiries


Concerns or questions about personal information and data storage can be lodged via the Contact Box on this website or by using the TestoChecker® Support email. TestoChecker® mailing address can be found by scrolling down this page.

How we protect your data


The TestoChecker® Privacy Impact Assessment highlighted a need for the implementation of next generation data encryption of all recorded client, user personal data. This action not only applies to data gathered in future, but was retroactively applied to our database.

What data breach procedures we have in place


In accordance with HIPAA the Health Insurance Portability and Accountability Act, 1996, privacy and release restrictions TestoChecker® is obligated to self report data breaches, either potential or real. Including internal reporting systems, contact mechanisms or bug bounties.

Industry regulatory disclosure requirements


Testochecker.com.au complies with HIPAA (The Health Insurance Portability and Accountability Act, 1996) privacy and release restrictions. Only relevant information is requested with your order. All information collected and stored is for the sole purpose of delivering our service. None of your information will be shared with a third party without your express written permission.

What we share with others


We share information with the laboratory doing the analysis which will use this information to create a user profile, and to provide corresponding comparison charts and graphs in the test results which will correspond with both ‘Age’ and ‘Gender’.

The law requires TestoChecker® to notify you in the unlikely event TestoChecker® plans to share your information with any additional third party.

Policies


We collect information about you during the checkout process on our website store. Only relevant information is requested with your order. All information collected and stored is for the sole purpose of delivering our service. None of your information will be shared with a third party without your express written permission.

Who on our team has access


As of May, 2021, a total of 3 members of the TestoChecker® team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

The three team members have access to this information to help fulfil orders, process refunds and support you.

Payments


We accept payments through PayPal and Braintree. When processing payments, some of your data will be passed to PayPal and Braintree, including information required to process or support the payment, such as the purchase total and billing information.

Blog comment privacy


TestoChecker’s website Blog does not have comment functionality enabled so we won’t be highlighting our responsibility with regard to comments.

Cookies


Registered website user – If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When/If you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites


Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. This only applies on One page, the ‘Collection Center location’ search page.

The “other” websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with


Your Data is not shared. We have no plans to change that. If this was to change, TestoChecker® is obligated to notify you.

How long we retain your data


If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.For users that select to register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (they cannot change their username).

What rights you have over your data


If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Who we are –


Name – TestoChecker Hormone Test Kits®
URL – www.testochecker.com.au
Australian Business Registration – 157825253
Founded 2016

Contact information:


802 Pacific Highway,
Suite 1A, Level 2,
Gordon, NSW, 2072, Australia.
Ph: 0293371226

Subsidiary of –
Viamed Australia Pty Ltd
Founded 2012


 

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